SeekKrr
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Privacy Policy

Last updated: February 9, 2026

Welcome to SeekKrr, operated by SOLOQUEST PRIVATE LIMITED ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at support@seekkrr.com or +91 9310785883.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

  • Names
  • Phone numbers
  • Email addresses
  • Passwords
  • Payment data (processed securely by PhonePe; we do not store full card numbers)

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

2. General Data Protection Regulation (GDPR) / Data Protection

We are a Data Controller of your information. SOLOQUEST PRIVATE LIMITED's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • SOLOQUEST PRIVATE LIMITED needs to perform a contract with you.
  • You have given SOLOQUEST PRIVATE LIMITED permission to do so.
  • Processing your personal information is in SOLOQUEST PRIVATE LIMITED's legitimate interests.
  • SOLOQUEST PRIVATE LIMITED needs to comply with the law.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

3. How Do We Use Your Information?

We use personal information collected via our Services for a variety of business purposes described below:

  • To facilitate account creation and logon process.
  • To manage user accounts.
  • To fulfill and manage your orders, payments, and refunds.
  • To respond to user inquiries/offer support to users.
  • To deliver and facilitate delivery of services to the user, particularly location-based quest delivery.
  • To respond to legal requests and prevent harm.

4. Location Data

SeekKrr is a location-based quest platform. To function properly, we require access to your device's location services.

  • Foreground Location: Used to track your progress on active quests, verify you have reached waypoints, and provide directions.
  • Background Location: Used only during active quests if you switch apps, to ensure your quest progress is maintained. We do not track your location when you are not actively engaging with a quest or the app in the background.

5. Information Sharing and Disclosure

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

6. Keeping Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. What Are Your Privacy Rights?

Depending on your geographic location, you may have specific rights regarding your personal information, such as the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information, restrict or object to the processing of your personal information, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your personal information to another company.

8. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

9. Contact Us

If you have questions or comments about this notice, you may email us at support@seekkrr.com, call us at +91 9310785883, or by post to:

SOLOQUEST PRIVATE LIMITED
HIG-29A, Kaushambi Kunj, Kalindipuram
Rajrooppur, Allahabad
Uttar Pradesh, India